Virtual SVD Files

Virtual SVD Files

Your reporting software is not working as expected. Typically surround the License Manager, expected reports being viewed, or licensing issues on domain connected workstations
Try do the following:
  1. Sign onto the computer as a Domain Administrator
  2. Open the Report Manager
    1. Go to File
    2. Compact and Repair Metadata
    3. Follow the instructions
  3. Search your computer for additional .svd files by typing *.svd into the search criteria against the C:\ drive
    1. The most likely location for a virtual file affecting the workstation will be found here: (C:\Users\**USER_NAME**\AppData\Local)
    2. It is good practice to always compress and zip old or unused svd files. There should not be a metadata present in the above location.

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