All templates, licensing information and connection information is stored in the Alchemex Metadata folder.
In this folder, there should be at least an alchemex.svd file (our product database), and then a Templates folder which contains all the
templates.
As part of our install, we have a cab file which, if it can't
find a metadata folder at the location, will create one using our base
templates and svd file. When the product is first installed, an Alchemex Metadata folder will be created.
It is very important to backup this folder. This is the only folder which is required if your Alchemex goes down or you get a new workstation. It is often good practice to have this on a File Server that is backed up.
The easiest way to find the Alchemex Metadata is to search
for alchemex.svd across an entire computer. Typically a workstation has multiple which is not good practice. This is because a new one is created each time when it can't find a Metadata folder.
Once found, look through those folders and then into
the Templates folders to see which just have the standard report
templates and which have custom report templates. The folder
with the custom templates is the working version.
During an Upgrade, how do I keep my current reports?
When upgrading, you
need to have a backup of the Alchemex Metadata folder, or connect back to it once a new
install is done.
All that needs to happen is one of two things:
1)
Copy that folder (Including the .svd and the Templates folder) into the
location of the current metadata and overwrite those files and folders
2) Change the metadata to point to the location of the folder you have found.
It
is important that when linking to the metadata folder, you link to the
level that has the alchemex.svd and not to the "Templates" folder. If
you link to the "Templates" folder, it will not be able to find the svd
and therefore create another svd and Templates folder using the cab
file.