Cannot Create Generic Inquiries Running MYOB Advanced 2020 R1 Update 3

Cannot Create Generic Inquiries Running MYOB Advanced 2020 R1 Update 3

Applies to
  1. 2020 R1 Update 3
Error
You are unable to create inquiries when you login to Velixo. You have just upgraded to MYOB Advanced version 2020 R1 Update 3 and are a user with Full Admin API Access.

Resolution
This issue has been resolved in the latest release of Velixo. They have made an inquiry we utilize  case sensitive, which we have now updated. Please do one of the following:
2) Install the Inquiries manually through the ERP Generic Inquiries Interface. This requires understanding of the product. Please find them attached to this document.
3) Ask us to resolve the issue.


    • Related Articles

    • Issue when trying to connect to MYOB Advanced from Velixo

      Issue When you are trying to connect to your instance using Velixo, you are receiving the screenshot below. This is often after an upgrade. Reason Each time a new version is release, Velixo adds additional Inquiries that are utilized for that ...

    • Minimum Role Requirements for using Velixo Reports

      Overview At the most basic level, Velixo is governed by the same access rights as MYOB Advanced.  So if you want to control access to various Velixo features, you can do so by controlling access to the screens used for those elements in MYOB ...

    • Error: An error occurred during configuration of inquiry

      Symptom When defining a connection to an MYOB Advanced tenant, the user is presented with a message about one or more inquiries not being set up and asking if the user would like to create them: After clicking Yes, the user is presented in an error ...

    • Upgrading to a newer version of MYOB Advanced

      Velixo is fully committed to supporting new versions of Acumatica and MYOB Advanced within 30 days of release. Sometimes, changes in the product will require slight configuration adjustments before Velixo can be used for the new version. Note: please ...

    • ACCOUNTNOCOID in MYOB Exonet reports is not populating correctly

      You have added  new sub-accounts to MYOB Exonet but when you are running these reports, they are not being added correctly to reports. IN MYOB Exonet, the ACCOUNTNOCOID table that our standard Financial Report Designer reports are referencing is now ...