Cannot Create Generic Inquiries Running MYOB Advanced 2020 R1 Update 3

Applies to

2020 R1 Update 3

Error

You are unable to create inquiries when you login to Velixo. You have just upgraded to MYOB Advanced version 2020 R1 Update 3 and are a user with Full Admin API Access.

Resolution

This issue has been resolved in the latest release of Velixo. They have made an inquiry we utilize case sensitive, which we have now updated. Please do one of the following:

1) Install the latest build from here: https://secure.velixo.com/updates/VelixoReportsProInsider.msi

2) Install the Inquiries manually through the ERP Generic Inquiries Interface. This requires understanding of the product. Please find them attached to this document.

3) Ask us to resolve the issue.