Overlapping Windows in Intelligence Reporting Report Manager

Overlapping Windows in Intelligence Reporting Report Manager

Problem
The 'Object' and 'Properties' windows overlap. Thus making running reports impossible.

CaptureReportManager.PNG-550x0.png


Disclaimer

Operating System Warning

This solution requires advanced knowledge of your computer's operating system. Contact your system administrator for assistance. Modifying your Windows Registry incorrectly can severely affect system operations. Sage is not responsible for operation issues caused by incorrectly modifying your Windows Registry. Always create a backup of your data before proceeding with advanced solutions.

Cause

A possible cause for the issue is moving the software around in a dual monitor environment . Where the monitors have different screen resolutions.

Resolution

A registry setting needs to be reset. The Registry entry path is dependant on ERP.

  1. Open the Registry editor "Regedit.exe"
  2. Browse to the relevant key
  3. Change the Value for LastScreenSplit to 0.33


ScrenSplit Reg Entry.PNG

Please refer to the different ERP's below for the relevant path.

  1. Sage 50—Canadian Edition - HKEY_CURRENT_USER\Software\Sage 50\Sage 50 Intelligence Reporting
  2. Sage 50—U.S. Edition - HKEY_CURRENT_USER\Software\Sage 50\Sage 50 Intelligence Reporting
  3. Sage 100 ERP - HKEY_CURRENT_USER\Software\Sage 100 ERP\Sage 100 ERP Intelligence Reporting
  4. Sage 300 ERP - HKEY_CURRENT_USER\Software\Sage 300 ERP\Sage 300 ERP Intelligence Reporting
  5. Sage ERP X3 - HKEY_CURRENT_USER\Software\Alchemex (Pty) Ltd\Sage Intelligence Reporting
  6. Sage Intelligence - HKEY_CURRENT_USER\Software\Alchemex (Pty) Ltd\Sage Intelligence Reporting
  7. Sage 500 ERP - HKEY_CURRENT_USER\Software\Sage 500 ERP\Sage 500 ERP Intelligence Reporting


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