Issue
Users are receiving the error “An unexpected error occurred: An item
with the same key has already been added.
Would you like to view this error details? An item with the same key has
already been added.” when creating a new layout using the Financial
Genie Report or Financial Report Designer reports.
An unexpected error occurred: An item with the same key has already been added.
Would you like to view this error details?
An item with the same key has already been added.
Symptoms
When users are creating or generating a new layout using BI Tools within Excel, users are receiving the above mentioned error.
When users click on BI Tools, and then click on “Quick Generate”
Select the required layout
The following error will appear, click on yes.
Then click on OK.
Resolution
There are duplicate keys added on your "Sheet 1."
Please make sure that
there are no keys added or accounts added that duplicate anything else.