ABM Alchemex Enabling Dongle Endless Loop
Issue - there is an endless loop trying to serialise ABM Alchemex.
Please complete the serialisation process on the workstation that hosts the ABM Accounts folder. The serialisation process is attempting to add entries to the Alchemex.svd file which is more than often hosted in the ABM Accounts folder (unless set up differently). There may often be an issue updating this file across the network.
Please note: This applies to all Intelligence Reporting modules when trying to update the .svd file across the network.
Serialising 7.3 and Later
Problem: Enabling Dongle error appears when you are trying to Launch your Report Manager or Report Viewer modules Resolution: From your start menu, launch the “License Manager Right-click on License Manager and “Run as Administrator” When it opens ...
Perform Serialisation not running as expected
Error: There is any issue when trying to license the product and trying to run the installer. The issue is that the client libraries will not update. Resolution: Go to C:\Program Files (x86)\Common Files\BIComponents and rename the PLDongle.dll to ...
License OK button greyed out
Your license managed has the OK button greyed out, however there are still available licenses. Resolution: Go to C:\Program Files (x86) > Common Files > BIComponents and ensure this folder is full read/write access On Windows 10, do a further check ...
Data Source name not found and no default driver specified. SQLState=IM002
Error "Data Source name not found and no default driver specified. SQLState=IM002" when trying to run any reports Resolution Go to the Connector Find the connection the report with the error is running off Ensure the report is on the correct ...
Scheduling Alchemex Reports
You would like your reports automatically emailed to particular users across your organisation It’s time to stop manually distributing your reports and start saving time by scheduling your reports to automatically distribute themselves. In this tip, ...